Identity and address documents
Workers must upload required documents before approval. Sensitive files use controlled access, validation and audit records.
Verified worker pathway
Become a trusted domestic services professional.
Apply to join Joy Domestic Services, complete verification, receive clear job offers and track your earnings through a protected worker wallet and withdrawal process.
Verification
Required
Profile and document review
Job offers
Approved
Only verified workers receive offers
Payment record
Paystack
Customer transaction references logged
Worker wallet
Ledger
Earnings and withdrawals tracked
Before job offers
Verification protects customers and workers.
The platform checks both sides before high-risk actions. Workers must complete profile and document review before job offers are unlocked.
Service opportunity
Childcare Assistance
Service opportunity
Deep Cleaning
Service opportunity
Dish Washing
Service opportunity
Domestic Helper
Service skills and areas
Set the services you can provide, your working areas and the schedule that matches your availability.
Safety and communication standards
Workers are expected to communicate clearly, respect customer homes and follow the platform safety process.
Completion and review trail
Bookings include status logs, support tickets, disputes and customer reviews tied to the booking record.
Worker journey
From application to first payout.
Every step is visible in the platform record, from uploaded documents to accepted jobs, completion status and withdrawal review.
Create your worker profile
Register with your legal name, contact details, location, skills, availability and the domestic services you can provide.
Upload required documents
Submit identity, address and verification documents through protected upload forms. Private documents are reviewed by authorized admins only.
Wait for admin verification
Verification admins approve, reject or request re-upload when documents need correction. Job offers stay locked until approval is complete.
Receive matching job offers
Approved workers can receive offers in their service areas and choose whether to accept or decline available bookings.
Update every job status
Use clear status actions so customers and support can follow when you are on the way, arrived, started and completed.
Track earnings and withdrawals
Completed work is recorded in the wallet ledger, with withdrawal requests reviewed and paid through the configured finance process.
Customers see a clearer job timeline.
Worker actions keep the booking record current and reduce confusion during live work.
1
Accept Job
2
I Am On The Way
3
I Have Arrived
4
Start Work
5
Mark Work Completed
6
Request Customer Confirmation
A trusted profile is built through consistent records.
Arrive on time and update your job status from the worker dashboard.
Keep customer addresses, documents and private booking notes confidential.
Use support tickets for booking issues instead of informal side arrangements.
Request customer confirmation only after the work has been completed.
Payout records
Clear finance records without payout confusion.
Customer payment references are stored, worker earnings are recorded, and withdrawals are reviewed through the platform finance process.
Customer payments are logged
Paystack references and webhook events are stored against booking records for traceability.
Earnings follow completion
Worker earning records are calculated after platform commission and tied to completion confirmation or admin review.
Wallet ledger stays clear
Released earnings, adjustments and withdrawal requests are tracked in the worker wallet ledger.
Disputes pause payout review
A disputed booking stays under support or finance review until the case is resolved.
Ready to apply
Start your verified worker application today.
Create your worker account, upload required documents and complete your profile so the admin team can review your application.